In episode 107, Coffey talks with Dr. Paul White about building meaningfully sharing appreciation in the workplace. They discuss the difference between employee recognition programs and authentic demonstration of appreciation; praising character vs. behavior; showing appreciation in a way that is meaningful to each employee; what the “motivating by appreciation inventory” assessment measures; the five languages of appreciation; the ROI of building appreciation into the organization’s culture; the role of leaders in creating an appreciation culture; and the challenges of implementing a culture of appreciation. You can email Dr. White at for a sample report of the “Motivating By Appreciation Inventory” assessment.

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Dr. Paul White

Dr. Paul White

 Dr. Paul White is a psychologist, author, and speaker who “makes work relationships work.” He has written articles for and been interviewed by the BBC News, Business Week, the New York Times, CNN/,, Fast Company, Fortune,, U.S. News and World Report, Washington Post, and Yahoo! Finance. As a speaker and trainer, Dr. White has taught around the world, including North American, Europe, South America, Asia, and the Caribbean. His expertise has been requested by PepsiCo, Microsoft, NASA, L’Oreal, Ritz Carlton, Starbucks, Boeing, HP, Exxon Mobile, DIRECTB, and numerous other multinational organizations. Dr. White is the coauthor of the best-selling book, The 5 Languages of Appreciation in the Workplace, which has sold over 550,000 copies (written with Dr. Gary Chapman, author of the #1 NY Times bestseller, The 5 Love Languages) and has been translated into 25 languages. Based on their extensive research and expertise, Dr. White and Dr. Chapman have developed practical ways for leaders and employees to communicate authentic appreciation that leads to increased employee engagement, lower staff turnover, more positive work environments, and higher productivity. Additionally, their online assessment, the Motivating By Appreciation Inventory, has been taken by over 375,000 employees worldwide and is available in multiple languages.

Cited as a thought-leader in developing healthy workplace relationships, his speaking style has been described as “world-class” expertise providing practical, easily implemented information with the right touch of humor.”

1 Comment

  1. Becki Knight, PHR

    This is great information which should be reviewed in light of post-pandemic environments & new group interactions. The ability to create a team environment when there are major changes such as hybrid/work from home offices and employee turnover have changed the way we interact with our teams. Even if you have done these types of evaluations in the past with your organization, it is worth a second look now that we are (hopefully) past major Covid restrictions.


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