In episode 116, Coffey talks with Jeppe Vilstrup Hansgaard about the importance of informal networks in successful change management. They discuss the importance of including front-line employees in the change management process; helping employees make sense of change; using the 3% rule to identify the employees most able to influence acceptance of change; utilizing formal and informal communication networks; involving key insiders in the process of planning change; how remote work increased the importance of informal networks; the importance of nurturing connections between newcomers and high performers; leveraging network influence to support change; and the six key barriers to implementing organizational change.

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Jeppe Vilstrup Hansgaard

Jeppe is the founder and CEO of Innovisor – a boutique advisory firm in Change Analytics and Organizational Network Analysis. Innovisor’s clients range from top global brands to companies with less than 50 employees, that share a common goal: successful change. Clients include BP, Novo Nordisk, Roche, Caterpillar, Chevron, LEGO, and SKY, among others. Jeppe has facilitated executive sessions and seminars in more than 25 countries on four continents and is a frequent lecturer to Executive MBA Programs. He holds an MBA degree from Henley Business School and a Certificate in Strategic Decision & Risk Management from the Stanford School of Professional Development.

On October 13th his new book on the topic is released. It’s called: “Another Change Failure! – Now what?’