In episode 120, Coffey talks with Wendy Williams about the importance of empathy in the workplace.
They discuss the difference between compassion, sympathy, empathy, and pity; the role of compassion in empathy; how empathy can help to navigate organizational conflict; the Gen Z experience and expectations in the workplace; the correlation between empathy and DEI efforts; and what practical skills to develop in order to build an empathic culture.

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Wendy Williams

Wendy Williams

Wendy S. Williams, PhD, is a professor in the honors college at TCU, author, certified mindfulness instructor, and empathy trainer. She teaches empathy, mindfulness, and literature to college students and has published a number of articles and a book, George Eliot, Poetess. As an empathy facilitator, she offers transformative, research-based, experiential empathy training designed to empower business leaders to create high-trust work environments, attract and keep top talent, and increase productivity and profits


Wendy Williams can be reached at:  



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