In episode 146, Gabriela Norton and Coffey discuss whether HR is meant to protect the interests of the company or the employees. They discuss the challenges faced by HR in finding a balance between the two; whether HR professionals can be friends with employees; how feedback, coaching, and mentoring can help to bridge the gap and drive results for both employees and employers; the importance of shared vision and goals; HR’s role as a risk advisor to leaders; and how the “great resignation” has presented an opportunity for transactional and strategic HR to find a compromise.

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Gabriela Norton

Gabriela Norton

Gabriela established People Performance Resources (PPR), a full-service Human Capital consulting firm, in 2010. Since then, Gabriela and her team have continued to expand their reach in providing strategic and best practice expertise with a proven track record of enhancing operational excellence. Gabriela is a highly regarded and sought-after trusted advisor to many local, national, and international organizations and their decision-makers. Here are a few of Gabriela’s areas of focus: bilingual/bicultural expertise, organizational analysis and development, C-level business continuity planning, executive coaching, executive compensation, change management, strategic planning, employment compliance, executive searches, board governance guidance, and more. Gabriela serves as North Texas Board Chair for Out Teach, a mission committed to educating children in less fortunate communities through school gardens. In addition, she supports several local and national causes that empower education, social justice, women’s causes, children at risk, and conservation efforts. In 2022, Gabriela was nominated and accepted into The Dallas Summit, a group of purpose-driven women leaders. When not enjoying her professional adventures, Gabriela is a foodie who loves traveling, running, hiking, snorkeling, and spending time with her friends, family, and rescue dog, Harley.


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