In episode 147, Coffey talks with Darryl Owens about navigating the multigenerational workplace with emotional intelligence. They discuss the importance of emotional intelligence (EQ) in the workplace; the five components of emotional intelligence; the impact of the pandemic lockdown on EQ; current challenges in multigenerational workplaces; how emotional intelligence affects communication; understanding the social DNA of each generation; and what leaders can do to foster an emotionally intelligent workplace across remote and multigenerational teams.

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Darryl Owens

Darryl Owens

Darryl Owens is owner and CEO of Blue Palmetto Training which specializes in upskilling today’s workforce for maximum performance. Darryl retired from AT&T with 27 years experience in Sales, Training, Performance Development and Analytics. Darryl is also the School Board President of Kennedale ISD.


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