In episode 157, Coffey talks with Kristine Conway about the evolution of HR roles from generalists to business partners to trusted advisors. They discuss the difference between “business partners” and “trusted advisors;” the importance of resilience and emotional intelligence; developing listening and coaching skills; building relationships to establish trust; and growing from transactional to relationship-based interactions.

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Kristine Conway

Kristine is a visionary in the process of guiding leaders to become more effective by shifting from ‘fixing problems’ to ‘facilitating solutions’. With a foundation in change management and emotional intelligence models, she offers a fresh perspective to HR executives and organizations who aim to contribute at their highest level. Kristine’s unconventional ‘stop fixing’ philosophy stands out, emphasizing the power of facilitation in achieving lasting solutions while humanizing work-culture. Her focus on creating effective and sustainable solutions resonates with HR professionals seeking lasting organizational change. Backed by her expertise in change management and emotional intelligence, Kristine helps leaders increase self-awareness and remove barriers to success. With over 20 years of experience, Kristine has excelled in organizations with revenues ranging from 60 million to 9 billion across industries like software development, aerospace, finance, and healthcare. Kristine advances leaders through one-on-one coaching, leadership development programs, ICF accredited coaching education, and online courses, ensuring tailored solutions for each HR executive’s unique needs. Kristine is passionate about developing leaders who can remove barriers and maximize their teams’ contributions, recognizing this as the most significant asset a leader can bring to an organization. She holds a master’s degree in management and administrative sciences with a concentration in Organizational Behavior and Executive Coaching from the University of Texas at Dallas. Kristine is also a certified Professional Certified Coach (PCC) by the International Coaching Federation. Effective Focus, Inc. is also an education provider for SHRM, HRCI, and ICF.

Contact

Kristine Conway can be reached at
https://effectivefocusinc.com
https://thewellequippedcoach.com/landing-page
https://www.linkedin.com/in/kristineconway