In episode 41, Coffey talks with Amber Vanderburg about giving and receiving performance feedback. They discuss why annual performance reviews aren’t enough; the importance of defining what successfully meeting expectations looks like; the importance of communicating why specific behaviors are important to the organization; the difference between skill and behavior coaching; the importance of being very specific in communicating desired behavior; “vague performance feedback results in vague performance improvement”; how to receive feedback in a constructive and clear manner; setting a schedule for follow up on performance conversations; and the importance of training employees to give useful performance feedback to their peers.
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Amber Vanderburg
Amber Vanderburg is a multi award winning international businessperson, keynote speaker, and founder of The Pathwayz Group.
In 2016, she was the only female, only American, and only blonde Academy elite football coach for the Adidas Gameday Academy and Paris Saint Germain Academy in Bangalore, India. Amber founded international talent development company, The Pathwayz Group, in 2019.
This global organization leads action focused team development workshops and training sessions that guide teams to become more effective, more efficient, and more enjoyable.
Amber is the author of Uniquley Better, available at https://www.thepathwayzgroup.com/resources
As with all things HR, my favorite phrase would be very fitting for this topic: “The best surprise is no surprise.”