In episode 74, Coffey talks with Suzanne Lucas about the evolution of HR through the last three years and how to ask for what it needs in 2023.

They discuss how the past three years, facing the pandemic and now a recession, have affected HR roles; the current influence of finance in HR; the correlation between transactional and strategic HR; how to build a business case for increasing HR investment; the importance of understanding the company in order to help it; the myths of quiet quitting and leadership; and how HR should advocate for themselves in 2023.

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This episode is pre-approved for .75 hour HR (General) recertification credit for HRCI-certified professionals and .75 professional development credit for SHRM-certified professionals. Slide down the page to claim your recertification credits!

Suzanne Lucas

Suzanne Lucas

Suzanne Lucas spent 10 years in corporate HR where she hired, fired, managed the numbers, and double-checked with the lawyers. She left the corporate world to advise people and companies on how to have the best Human Resources departments possible.

Suzanne integrates best practices with innovative ideas and humor, including using improv comedy as a tool for leadership development.

Suzanne’s writings have been published at CBS News, Inc. Magazine, Reader’s Digest, and many other sites. She’s been named a top influencer in HR. You can read her archives at or check out
her Tedx Talk: Forget Talent and Get to Work.


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