In episode 87, Coffey talks with John Hagan about best practices for employment investigations.

They discuss the criteria for determining when an investigation is necessary; the definition of a hostile work environment; managing confidentiality in complaints; investigation guidelines and considerations; remote interviews; recording interviews; determining credibility; the do’s and don’ts when writing the investigation report; and continuing communications with a complainant.

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John Hagan

John Hagan

John P. Hagan is an HR attorney who practices nationwide employment law from his office in Allen, Texas and is Board Certified in Texas Labor and Employment Law. He is ranked by his peers to be in the top 5% of all lawyers in Texas and is an award-winning author for the College of the State Bar.

Mr. Hagan has written on many employment law issues, including damages, discrimination, and wrongful termination.

Mr. Hagan has co-authored the Employment Law Handbook – Texas (Texas Association of Business and Chambers of Commerce) and Texas Employment Law for James Publishing.

Mr. Hagan and his firm represent a wide range of companies of all sizes and in all industries.

His specialty is counselling companies using best practices and preventative HR resulting in less litigation. He has served as President for both Dallas HR and Mid-Cities HRA. He served on committees for Collin County HR Association.

Mr. Hagan has been named consistently as a Texas SuperLawyer (©Thomson Reuters) for twelve years, from 2010 – 2022.


John Peter Hagan can be reached at




  1. Karen Star

    Absolutely amazing attorney. I really enjoyed this podcast!

  2. Sandy Byrne

    This was a really good conversation, I really enjoyed the back and forth between Mike and John. I forwarded this to multiple people in our company to refresh them on investigation and just conversations with employees. Thanks!!


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